Terms of Service
Terms of Service
Welcome to eltralife.com.
These Terms of Service govern your access to and use of our website and services. By browsing or placing an order on our site, you agree to be bound by these terms.
1. General Information
Eltralife sells home and garden products directly to customers in the United States. All items are shipped from overseas warehouses or our China facility.
2. Orders & Pricing
All product prices are shown in US Dollars. Prices are subject to change without prior notice. We reserve the right to cancel or refuse any order for reasons including inventory errors, pricing mistakes, or suspected fraudulent orders.
3. Payment
You authorize us to charge your selected payment method for all items in your order at checkout. Payment must be completed before we process your shipment.
4. Shipping & Delivery
Please refer to our Shipping Policy for estimated delivery times, shipping fees, and delivery restrictions. Delivery estimates are not guaranteed. We are not responsible for delays caused by carriers, customs, weather or events outside our control.
5. Product Descriptions
We strive to ensure product descriptions, images and specifications are accurate. Minor color variations due to screen differences may occur and do not count as product defects.
6. Returns & Refunds
All returns are governed by our Return Policy, which sets out return eligibility, timelines and associated costs.
7. Intellectual Property
All text, images, logos and content on eltralife.com are the intellectual property of Eltralife. You may not copy, reproduce or reuse our content without written permission.
8. Limitation of Liability
Our total liability shall not exceed the price of the product you purchased. We are not liable for indirect, incidental or consequential damages arising from product use.
9. Applicable Law
These terms shall be governed by the laws of the United States.
10. Modifications
We may update these Terms of Service at any time. Changes take effect once published on this page. Continued website use after updates means you accept the revised terms.
If you have any questions about these terms, please contact us via our customer service email:zouhongchi@outlook.com.